Anchorage Municipal Light & Power is having trouble restoring power to some customers after the storm that pounded Southcentral with 80 to 100 mile per hour winds Tuesday night. ML&P officials say they’re working as fast as they can, but some residents might not get power back on for a day or two.
Ronnie Dent is the Public Relations Manager for Anchorage Municipal Light and Power. She says they’re not sure how many customers remain without power or where the outages are in the city. She says their lines of communication with customers have been up and down.
“It was helpful to us for people to call in to our power outage hotline, but I understand that that help line is up and down, as well as the website,” Dent said.
Dent says ML&P is working to restore their hotline and website as well as trying to restore power to as many customers as possible.
“The majority of our customers power has been restored, but there a number of customers who are not, whose power has not been restored and its gonna take a little time to get everybody back up. We’re hoping to have everyone back up by tonight, but it could be, at the earliest tomorrow night for some customers,” Dent said.
Dent says customers can still sometimes reach a voicemail line at their call center and they should leave a message with their name, contact number and address so crews can get to them to restore power as soon as possible.