New Management Style Allows Health Organization To Improve Care

Chugachmuit Executive Director Patrick Anderson in front of a Lean diagram. Photo by Annie Feidt, APRN - Anchorage

A Native health care organization in Anchorage is transforming the way it does business with the Toyota management system.  Chugachmiut delivers health care and social services to seven Alaska Native villages around Prince William Sound. Executive director Patrick Anderson says the Toyota Lean management style has helped the organization free up resources to spend on improving care.

This interview is part of a reporting partnership that includes APRN, NPR and Kaiser Health News.

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