In 2020, COVID-19 shook up Talkeetna’s economy. Businesses shut down early in the year and saw only a partial reopening over the summer.
And while things may look like they’re getting back to normal a year later, with busy streets and shops, it’s not quite business as usual.
At Flying Squirrel Bakery, Anita Golton is seeing a shift in customers.
“Flying Squirrel is kind of geared toward independent travelers, and in a normal summer most of them would be on buses or coming off the train,” she said. “This year, everyone is an independent traveler. Maybe 90% of the travelers coming to Talkeetna are coming in a rental car.”
It makes sense: In a typical year, most visitors would arrive in Alaska on cruise ships or by traveling through Canada in an RV. But this year, the cruise industry is a fraction of its normal size, and the Canadian border has been closed to tourists.
Still, Golton said business is even higher than before the pandemic.
“It’s very busy. I would say much busier that anybody expected,” she said. “I haven’t had time to really look at the numbers, but maybe 25% busier than two summers ago, before COVID.”
Normally, an increase in customers would be great news. But Golton said there haven’t been enough workers to meet the increased demand. She said she’s not the only restaurant with that problem.
“I see all of the restaurants adapting and doing their best to make it work,” she said. “Most businesses have decided to close one day a week or open an hour later or some adaptation that makes it work for their business, so that the staff that they do have is healthy and happy and able to keep this going for another two months.”
DeAnn Autrey, a local realtor, said the housing market has been brisk, too.
But that’s not necessarily good news for local businesses and seasonal workers.
“Our listings here in Talkeetna are up 40%. Our sales are way up too. We are up 52% over last year,” she said. “I think a lot of people that were maybe living in Anchorage full-time, and both husband and wife maybe working full-time, have kind of re-evaluated their lives and they like what Talkeetna has to offer.”
And it’s not just people from Anchorage buying Talkeetna homes.
“We’re definitely seeing an influx of out-of-state people moving up to Alaska,” Autrey said. “I currently have nine pending sales and out of those nine, three of them are from the Lower 48.”
According to Autrey, not all the buyers have plans to move in, which means fewer long-term rentals and fewer housing options for local workers.
“They’re looking for homes that they can Airbnb when they’re not using them,” she said. “Then when they want to come up and use them, they will just plot those dates for themselves.”
Sarah Stevens, director of Sunshine Station Childcare, said she’s having a hard time finding workers, too.
“It kind of went back to business as usual, except that we don’t really have any employees,” she said.
Stevens said most of her staff left during the pandemic. She’s trying to juggle keeping the child care center open with limited staff.
“People need child care, but I’m having to turn parents and kids away to stay in ratio because I can’t staff it,” she said.
The state mandates a minimum staff-to-child ratio, so without daycare workers, Stevens can only accept a limited number of children. But she also feels the lack of international workers is causing a ripple effect for people who need to fill positions.
“I definitely think we don’t have as many seasonal people as we normally do,” she said. “There aren’t any visas this year, and so the lodge is taking up a lot of the local people. And now everybody’s just trying to work seven jobs.”
The J-1 Visa is a cultural, international exchange program. Hotels and restaurants often participate by bringing in workers from other countries, providing temporary housing and employment.
In June 2020, former President Donald Trump placed restrictions on the J-1 program. Those restrictions expired April 1, but the program has been struggling to catch up and process visas. On April 30, the U.S. Department of State released a tier structure for prioritizing visa processing. J-1 employment visas were in the bottom tier.
At Talkeetna restaurants, wait times for food are longer with smaller staffs. Golton said customers are responding with patience.
“I think a lot of people come from bigger cities where they’re used to waiting in line for things,” she said. “We’re used to something kind of different in Talkeetna, where lines seem out of the ordinary. But, overall, people have been very, very patient and grateful that we’re open. And if you smile at them, they smile back.”
Tourist season will be winding down soon, but questions remains about whether the economic changes brought by the pandemic will last.